Every leader I’ve ever met sees accountability as a foundational ingredient in a healthy and sustainable culture. The problem is, as is often the case with leadership and management ideas, we use the word without really understanding what it means.
Usually, we make the mistake of holding on to one or both of these hidden beliefs:
We have a deeply held association between accountability and punishment — instead of considering it a tool to help people unlock their highest self.
We have a deeply held assumption that accountability is a one-off event — rather than thinking it’s a long-term personal conversation between manager and employee.
Click Here to Read More.